ORDERS ,RETURN & REFUND POLICY:

As soon as the your order has been shipped off, we have no opportunity to make you a full refund. If you should decide to return the product after you receive it, we only could accept it, after you align it with us by emailing us a picture proving that the cellophane wrapping of the box is not opened and the outer box is in intact condition. Returning demands can be taken into consideration by us, only if the customers gets in contact with us within 30 days after  receiving the the product. 

In case that you would receive a return approval from us, than this refund will cover only the product price, not the shipping, not custom fee and not import taxes in both ways (send and return) Those shipping, custom fees and import taxes won’t be refunded

 

PREORDERS:

For Preorder cases, 20% of the price will be debited on your credit card during your preorder and when the number of preorder reaches 200 (the preorder counter will be seen on the e-shop page of the related perfume reference) , you will be notified per e-mail for the validation of manufacturing of your product and the rest 80% of the price will be debited on your credit card. If the number of preorders for the related reference shouldn’t be able to reach the quote 200 in 3 months, your advance payment of 20% will be refunded to your credit card completely. This 20% Advance Payment of the preorders  which are cancelled by the client before reaching the manufacturing start quote 200 or before the expiration of that 3 month time frame, won’t be returned. The preordered Home made Exclusive collection is being prepared with utmost exquisite and precious ingredients ,whose portions are ordered according to the exact volumes required by the preorder numbers, that are then transported and withdrawn from customs with great difficulties and delays in these extreme circumstances of pandemic,  which is why any cancellation not compliance with the above explained terms, do cause great financial drawbacks for our company.

We thank you very much for your understanding in advance.

 

 

ORDERS ,RETURN & REFUND POLICY:

As soon as the your order has been shipped off, we have no opportunity to make you a full refund. If you should decide to return the product after you receive it, we only could accept it, after you align it with us by emailing us a picture proving that the cellophane wrapping of the box is not opened and the outer box is in intact condition. Returning demands can be taken into consideration by us, only if the customers gets in contact with us within 30 days after  receiving the the product. 

In case that you would receive a return approval from us, than this refund will cover only the product price, not the shipping, not custom fee and not import taxes in both ways (send and return) Those shipping, custom fees and import taxes won’t be refunded

 

PREORDERS:

For Preorder cases, 20% of the price will be debited on your credit card during your preorder and when the number of preorder reaches 200 (the preorder counter will be seen on the e-shop page of the related perfume reference) , you will be notified per e-mail for the validation of manufacturing of your product and the rest 80% of the price will be debited on your credit card. If the number of preorders for the related reference shouldn’t be able to reach the quote 200 in 3 months, your advance payment of 20% will be refunded to your credit card completely. This 20% Advance Payment of the preorders  which are cancelled by the client before reaching the manufacturing start quote 200 or before the expiration of that 3 month time frame, won’t be returned. The preordered Home made Exclusive collection is being prepared with utmost exquisite and precious ingredients ,whose portions are ordered according to the exact volumes required by the preorder numbers, that are then transported and withdrawn from customs with great difficulties and delays in these extreme circumstances of pandemic,  which is why any cancellation not compliance with the above explained terms, do cause great financial drawbacks for our company.

We thank you very much for your understanding in advance.